Workplace Specialist - Industrial

We have a current opening for a Workplace Specialist and are actively reviewing applications.

The Workplace Manager leads daily workplace operations at the Augusta site, while providing vendor-driven workplace management support for Florence and Louisville. This role ensures consistent workplace standards, strong service performance, and seamless operational support across all three locations. This role partners closely with Health & Safety (H&S), local maintenance teams, and People  Business Partners (PBPs) to identify operational gaps, align vendor relationships, and serve as the main point of contact for facility buildouts and renovations. Reporting to the Workplace Manager – Industrial NAM, the role supports strategic and day-to-day initiatives to enhance the industrial work environment and ensure policy compliance.

This role will require travel to other manufacturing facilities.

Augusta – Day-to-Day Workplace Operations

• Oversee all daily workplace operations at Augusta, ensuring reliable service delivery and a positive employee experience.
• Manage core workplace services including:
• Reception and Guest management
• Office logistics & Supplies
• Security and Access coordination
• Uniform management (including guest safety shoe management)
• Landscape & Snow removal coordination
• Canteen/Vending oversight
• Event assistance in regards to all HR related events
• Serve as liaison with the NAM Fleet and Travel Specialist to support coordination of fleet-related and travel-related workplace needs.
• Conduct routine workplace walkthroughs and lead continuous improvement initiatives.

Florence & Louisville – Vendor-Based Support Model

• Oversee workplace services at Florence and Louisville through strong vendor management with local HRBP support.
• Review, validate, and process workplace-related vendor invoices with HRBP support.
• Conduct onsite audits to assess workplace standards and vendor performance.
• Partner with site leadership and service providers to resolve issues and maintain seamless workplace operations.

Industrial Site Operational Support (All Sites)

• Collaborate with Production, Engineering, Maintenance, Quality, HSE, and HR to support operational and administrative functions.
• Support GMP compliance, audit readiness, and documentation needs.
• Assist with workplace-related emergency preparedness (signage, communication, routing).

Space Planning & Utilization (All Sites)

• Lead planning for office areas, shared spaces, collaboration zones, and employee amenity spaces.
• Execute layout changes and move coordination; oversee vendor-led work at Florence and Louisville.

Vendor, Contract & Budget Management

• Own vendor relationships and service performance across all three sites.
• Manage workplace service contracts, renewals, KPIs, and compliance.
• Oversee workplace OPEX budgets, forecasting, and cost optimization.

Employee Experience & Site Services

• Ensure consistent, high-quality employee experience across all sites.
• Support onboarding (workspace setup, lockers, uniforms, access).

Compliance, Safety & Documentation

• Ensure workplace operations align with GMP, safety, and corporate standards.
• Maintain SOPs, vendor documentation, logs, and audit records.
• Support incident reporting and follow-up.

Projects & Continuous Improvement

• Lead workplace improvement initiatives at Florence.
• Guide vendor-executed enhancements at Florence and Louisville.
• Identify opportunities for digital tools, service quality, and operational efficiency improvements.

Business Experience Required:

• 5+ years in workplace management or industrial operations support.
• Experience in manufacturing, food production, or regulated environments.
• Strong vendor management and multi-site coordination experience.
• Excellent communication and organizational skills.
• Ability to travel to Florence and Louisville.

Business Experience Preferred

• Strong understanding of industrial workplace compliance standards (e.g., OSHA).
• Excellent interpersonal and cross-functional communication skills.
• Proficient in facility operations software and Microsoft Office tools.
• Strong project management and problem-solving abilities.
• Familiarity with GMP, SAP, IWMS, Ariba or workplace ticketing.
• Certifications in Workplace Management, project management or continuous improvement.

Artificial Intelligence Disclosure

As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

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Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic. 

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.