Senior HR Administrator

We're looking for an experienced, organised Senior HR Administrator to join our HR Shared Services team, supporting employees and managers across Ferrero UK & Ireland. As a key member of the team, you'll play an important role in delivering a high-quality HR service, taking ownership of key administrative processes and helping to ensure a seamless employee experience throughout the employee lifecycle.

This role offers a varied mix of operational HR responsibilities, policy ownership and stakeholder management. You'll take a leading role in reviewing, developing and maintaining HR policies and procedures, ensuring they remain accurate, relevant and aligned with business needs and employment legislation.

Working closely with stakeholders across People & Organisation, Payroll, Legal and the wider business, you'll build strong working relationships, coordinate key activities and drive improvements across our HR processes. You'll be confident engaging with different teams, managing competing priorities and ensuring actions are progressed effectively.

This is a great opportunity for an experienced HR professional who enjoys taking ownership, building relationships and making a meaningful contribution within a fast-paced, international organisation.

Alongside your operational HR responsibilities, you'll play an important role in delivering a high-quality, efficient and accurate HR administration service across Ferrero UK & Ireland. This remains a highly hands-on administrative role, requiring strong attention to detail, excellent organisation and the ability to manage a varied workload while maintaining high standards of service.

You'll play an important role in building and maintaining effective relationships with stakeholders across Ferrero UK & Ireland. Developing strong, collaborative working relationships with your immediate HR Shared Services colleagues and the wider People & Organisation (P&O) team will be essential to your success in this role. Acting as a key point of contact, you'll work collaboratively with employees, managers, P&O colleagues and other business functions to ensure HR processes are delivered consistently and efficiently.You'll proactively engage stakeholders throughout HR policy reviews and process changes, gathering feedback, coordinating discussions, managing expectations and ensuring actions are followed through to completion.

You'll be confident communicating updates, identifying potential challenges and working with others to develop practical solutions that meet both employee and business needs.You'll also support effective collaboration between HR Shared Services and the wider business, identifying opportunities to improve communication, simplify processes and strengthen the overall employee experience.

You are an experienced, organised and detail-oriented HR professional who enjoys taking ownership of responsibilities and delivering a high-quality service. You bring a strong background in HR administration and are confident independently managing multiple priorities while maintaining accuracy and attention to detail.

You'll have a good understanding of HR processes, employee lifecycle administration and employment policies, with the ability to review, draft and maintain HR documentation.

You're confident building relationships with people at different levels of an organisation, influencing and constructively challenging where appropriate, and managing expectations to achieve positive outcomes. You can navigate competing priorities, communicate clearly and ensure agreed actions are delivered.

You're proactive, solutions-focused and comfortable taking responsibility for improving processes and ways of working. You can handle sensitive and confidential information with professionalism and discretion.

Experience using HR systems, particularly SAP HR, would be advantageous, alongside strong Microsoft Office skills. A CIPD qualification, or working towards one, would be welcomed, together with a good understanding of UK employment practices.

Most importantly, you bring a collaborative approach, a strong sense of accountability and a genuine commitment to delivering an excellent employee experience.

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Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
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