Officer- Sales Force Automation
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
As a SFA Officer the position requires to leverage various sales technology and RTM knowledge along with Ferrero business processes to drive best practices and support existing stakeholders (Distributors, Distributor officer and Sales and Commercial Team) that will help Sales Growth for Ferrero India.
Ensuring End to End Ownership of Sales Automation Initiatives
- Help & Support Sales Team on Pre-Rollout Planning of DMS & SFA
- Responsible for managing DMS master data team
- Customize DMS as per business requirements and provide solutions in case master data issue
- Execute Salesforce Automation process for India business
- DMS Rollouts as per business requirements.
- Sustenance & Support of Existing DMS users
- Proposing Simplified and Adaptable Solutions while understanding business priorities
- Ensuring Support for solutions being rolled out
DMS MDM Team Management
- Ensuring Seamless operations of DMS MDM team for support of Sales Automation Initiatives
- Ensuring required support are adhered and business continuity is maintained
- New Rollouts are completed in defined project timelines and are carried out effectively
- Overall 5+ years of experience
- Minimum 4+ years involved in DMS & Sales Automation initiatives
- Understanding of sales systems and processes of FMCG industry
- Ability to handle multiple priorities
- Should have worked in a technology enabled sales environment
- Good Knowledge on Distributor Models in India
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.