Warehouse Director

We have a current opening for a Warehouse Director and are actively reviewing applications.

The Warehouse Director is responsible for the management, continuous improvement, and quality compliance of a Ferrero distribution center and external warehouses that support the overall network. This individual will work with Ferrero resources and Third-party logistics (3PL) to ensure the achievement of service levels expected, properly following standard operating procedures to manage stock, optimizing distribution costs and all aligned with our Quality requirements. The role will be instrumental in the development and implementation of strategies and process changes to improve supply chain efficiency and control costs while ensuring the optimization of the logistics network. 

•    Manage all aspects of the relationship with 3PL partners to deliver Ferrero quality, safety, service, and cost objectives, with most sites supporting 100–150 employees per main facility.
•    Maintain end to end ownership of cost control for all applicable distribution centers, including operating expenses, inventory related and financial adjustments, and governance of all warehouse related documentation.
•    Validate and manage monthly 3PL invoices, including reconciliation, approval, and administration of bonus/malus and other contractually defined cost mechanisms, ensuring accuracy and compliance with contractual terms.
•    Proactively manage 3PL KPIs against industry benchmarks and actively drive logistics performance toward best in class levels, including service, cost, quality, and productivity metrics.
•    Continually evaluate Ferrero 3PL partners against company standards, contractual requirements, and operational expectations.
•    Work as the primary point of contact between Ferrero Customer Service and Ferrero distribution centers to ensure alignment and delivery of best in class operations.
•    Manage the RFP process for the selection of new 3PL partners, including coordination, evaluation, and transition support.
•    Develop and execute the warehouse investment plan over the short  to mid term planning horizon.
•    Prepare, manage, and monitor warehouse budgets, considering fixed and variable cost elements and the complexity of a shared service model with Ferrara Candy Company within a unified network.
•    Proactively forecast and manage warehouse capacity constraints with 3PL partners during peak seasons and collaborate with Supply Chain teams to prevent disruptions in the Ferrero supply chain.
•    Ensure 3PLs consistently meet outbound service expectations, including throughput, accuracy, and on time performance.
•    Own inventory control activities, including daily inventory reconciliation, variance analysis, cycle count execution, and oversight of inventory adjustments.
•    Manage and maintain material master data requirements between Ferrero systems and distribution center operations.
•    Create all POs for Somerset network

•    Thorough understanding of warehousing and distribution operations, budgeting and management
•    At least 7 years of Supply Chain work experience, with at least 4 of those with a focus on Warehouse Management (temperature controlled)
•    Understanding of development of appropriate KPIs
•    Skilled in relationship management with vendors to drive continuous improvement mindset across the supply chain
•    Experience developing, monitoring budgets for short-mid term periods
•    Strong knowledge of advanced analysis techniques
•    Bachelor’s Degree in logistics or business
•    Proficiency with SAP computer systems
•    Knowledge of Microsoft Programs (Word, Excel, PowerPoint)

Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

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The base compensation range for this position is $122,854 - $163,806. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
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Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic. 

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.