Key Account Manager

If you’re looking for a role with variety, this is it. As a Key Account Manager your main focus will be to drive sales development across a number of clients. You’ll work alongside the head of Accounts to build brilliant relationships with a breadth of clients define sales strategies, targets, programs, commercial initiatives and promotional policies. 

The role is responsible for identifying growth opportunities for assigned clients and developing customer plans that align the country's commercial strategy with individual customer growth drivers. You will build and maintain direct relationships with clients, lead commercial negotiations, prepare and present contracts, and ensure the successful implementation of promotional and commercial plans. In close cooperation with customers, you will communicate channel strategies and activities, provide market insights to support local business development, and contribute to effective problem-solving. The position also involves managing customer credit exposure, analyzing account performance, and implementing actions to improve results through initiatives such as pricing optimization, promotional activities, events, and profit mix management.

In addition, you will oversee the correct execution of agreed promotions and commercial conditions, monitor both company and competitor pricing to stay informed about market developments, and maintain strong trade relationships to deepen marketplace knowledge. The role includes responsibility for preparing sales forecasts, tracking customer sales performance, and identifying opportunities to drive sustainable growth. You will also ensure that budget management remains aligned with business objectives by forecasting commercial investments, structural costs, and sales volumes, while managing resources effectively to support profitability and long-term success.

The position requires close collaboration with the Trade Marketing, Category Management, and Finance teams to ensure the effective delivery of commercial plans and achievement of business targets.

The ideal candidates hold at least a Bachelor's degree in Economics, Marketing, or a related field and has a minimum of three years of experience in a comparable commercial role. They are fluent in English and have a proven track record of delivering sales results and consistently achieving business targets. The successful candidate brings experience in category management, customer and channel marketing, along with a strong understanding of commercial principles and market dynamics. Proficiency in standard business applications, particularly Excel and PowerPoint, is essential, as is a solid understanding of profit and loss management (P&L). The role requires a commercially minded professional with strong analytical skills who is capable of transforming market insights into effective business actions and driving sustainable growth through strategic customer management.

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Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
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