INTERNSHIP eCommerce Channel Development (D2C) (Starting from March)
For our Ferrero Headquarters in Luxembourg, we are currently looking for an eCommerce Channel Development Intern to join our D2C Team.
What is D2C? D2C means Ferrero sells its brands straight to consumers through our own online stores.
In this role, you will work on a global platform that brings our brands and markets onto one scalable set-up. You will work with e-commerce, marketing, supply chain, IT, customer service and external partners, both at a global and local level. You will also prepare material for senior leadership on channel performance, platform decisions and roadmap progress.
E-commerce Channel Development & Roll-out
You will support the roll-out of brands and countries onto the global D2C platform, including milestones, dependencies and readiness checks. You will also help maintain the governance model, including the split of roles between global teams and local business units, and how change requests are classified and routed .Moreover, you will support the evaluation of agencies, platforms and service partners by building comparison matrices, scoring vendors and preparing RFP criteria.
D2C Business Operations
You will support the day-to-day management of D2C platforms and online stores across relevant brands. You will track and analyze key D2C performance indicators including sales, revenue, conversion rates, average order value, and customer acquisition, and you will prepare regular performance reports and identify opportunities to improve commercial results. Additionally, you will conduct competitor and market research to identify emerging e-commerce trends and growth opportunities.
Digital Marketing & Brand Activation
You will support the planning and execution of D2C campaigns across the brand portfolio, and assist in developing promotional bundles, gift sets, and seasonal offerings. You will collaborate with brand and marketing teams to ensure a consistent brand experience across D2C channels, and support overall initiatives that increase website traffic, customer engagement, and repeat purchases.
To be eligible for the internship, you must be enrolled in an educational institution, or the internship must start and end within 12 months after your last school enrolment period. In addition, you must already hold EU citizenship or the necessary authorization to work in Luxembourg at least until the end of August 2027.
You are pursuing or have recently completed a degree in Business Administration, Marketing, E-commerce, or a related field, and you are interested in FMCG, digital commerce and consumer brands.
You will rely on your fluency in spoken and written English, while additional languages will be considered an advantage.
On top of this, the key to your success will be your strong knowledge of Excel and PowerPoint. Familiarity with Shopify, email marketing or other e-commerce tools will help you succeed in day-to-day tasks.
Beyond your academic background, you are a proactive and curious person, comfortable working across global and local teams in an international environment. Thanks to your problem-solving skills and ability to work well in a culturally diverse workplace, you will contribute positively to a collaborative team environment. You have an analytical mindset and high attention to detail, especially with business processes & strategy. You are a strong communicator and your ability to structure and present complex information clearly to senior stakeholders will make you thrive.
Are you ready for this great challenge? Don’t miss the chance to apply!
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Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.