Key Account Manager - Ferrero Caribe

You've always loved it, now be part of it! Ferrero is seeking a dynamic Key Account Manager, Ferrero Caribe to build and maintain strong relationships with our most strategic clients. In this role, you will act as the primary point of contact, ensuring client satisfaction, driving revenue growth, and delivering tailored solutions that meet business objectives.

This position is hybrid, and reports to the Director, Domestic Sales.

• International Key Account (IKA) Operational Planning

  • Define annual and monthly sales targets by brand and SKU.
  • Establish trade promotion budgets and plans aligned with Ferrero Caribe operational sales and profit objectives.

  International Key Account Management

  • Plan, monitor, and execute commercial agreements, including listings, price lists, in-store visibility, and trade promotions.
  • Ensure compliance with marketing and trade activity calendars while meeting distribution, visibility, SRP, and customer expectations.

  Trade Promotions & Annual Planning

  • Present trade promotion strategies and annual plans to key stakeholders.
  • Manage multiple trade promo formats (Off Invoice, Bill Back, Rebate) and ensure timely reporting aligned with operational plans.

  Sales Forecasting & Accuracy

  • Support weekly company sales forecasts during consensus meetings.
  • Collect and manage data to improve forecast accuracy and reduce variances.

  Freshness & Quality Standards

  • Implement Ferrero Group freshness standards across all IKA activities.
  • Develop and execute freshness-focused promotions to maintain product quality.

  In-Store Visibility & Merchandising

  • Create visibility plans to achieve perfect store standards.
  • Propose alternative POP material placements and develop new point-of-purchase materials for key accounts.

  Communication & Alignment

  • Communicate all agreements and promotional plans to the sales team promptly for smooth market execution.

  Field Execution

  • Conduct trade visits at least one day per week to monitor execution and strengthen relationships.

• Bachelor’s degree in Business, Marketing, or related field.
• Proven experience in key account management or B2B sales.
• Strong negotiation, communication, and relationship-building skills.
• Ability to develop strategic plans and analyze data for decision-making.
• Excellent experience with in-store sales service, order management, space management, budget development
• Proficiency in CRM tools and Microsoft Office Suite.
• Willingness to travel as needed.
• Must be fully Spanish/English bilingual

Careers with caring built in - discover our benefits here.

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.