Food Safety & Quality Manager

We have a current opening for a Food Safety & Quality Manager and are actively reviewing applications.

Supporting Food Safety & Quality Production Manager, and the Head of Quality for the Plant in the development and implementation of new standards within the Franklin Park facility.

•    Ensure adherence to product and process quality standards using SAP and corporate systems
•    Oversee production line quality activities and guide operator execution
•    Manage quality documentation, procedures, and records
•    Monitor performance trends and communicate KPIs across levels
•    Support production on all quality-related matters
•    Ensure compliance with ISO 9001, GFSI/FSSC22000, and internal quality systems
•    Verify effectiveness of food safety plans and GMP adherence
•    Manage non-conformances, including product holds, RCA, and consumer complaints
•    Oversee final product release with team accountability
•    Ensure accurate reporting and documentation of quality results
•    Train employees on GMP, procedures, and quality requirements
•    Support operators in executing auto-control activities correctly
•    Lead team performance: scheduling, prioritization, and annual evaluations
•    Ensure team compliance with procedures and continuous capability development

•    B.Sc Degree in Food Science, Food technology preferred, or other related field
•    Minimum 2 years in a Quality Supervisor role within a food manufacturing environment
•    4 years of Food Quality and Safety Systems
•    Knowledge and experience in Root Cause Analysis and Problem-Solving Techniques
 
SPECIFIC KNOWLDEGE
•    Knowledge of raw materials, quality assurance and quality control.
•    Experience of GFSI standards (FSSC 22000, SQF, BRC) required, Quality Standard ISO9001 is a plus.
•    Internal auditing experience is an asset
•    Ability to conduct presentations and training sessions
•    Excellent analytical and organizational skills
•    Ability to prioritize and handle multiple tasks and deadlines
•    Demonstrated ability to work effectively with others
•    Strong communication skills in a multi-cultural environment

Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

Careers with caring built in - discover our benefits here.

The base salary range for this position is $90,000 - $120,000 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
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Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic. 

Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.