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Warehouse Supervisor

Job Location: ​Louisville​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

The Warehouse Supervisor directs and manages the week to week/month to month efforts of the Warehouse employees. You will be critical in ensuring the efficient management and supply of materials in order to guarantee the necessary resources for the execution of the production schedule.  As the Warehouse Supervisor, you will promote and champion all company guidelines, policies and good manufacturing practices (GMPs) pertaining to all facets of the business, not limited to, and including food safety and health & safety.

This position is on 2nd Shift (2:00pm - 10:30pm) and reports to the Warehouse Manager.

Main Responsibilities:


  • Direct and coordinate incoming materials and out-bound product to customers.
  • Maintain information and ensure the accuracy of inventory levels within all warehouse areas and to ensure proper documentation.
  • Ensure on time deliveries are maintained.
  • Ensure effective cross communication between shifts.
  • Ensure the efficient and safe operation of all material handling equipment.
  • Maintain a clean, neat and tidy work area.
  • Ensure all warehouse policies and procedures are followed.
  • Ensure inspection and regular review of Shipping & Receiving logs.
  • Ensure monitoring of KPIs and timely attention to deviations from expected results.


  • Responsible for the hygiene and sanitation compliance of the Warehouse area;
  • Guarantee compliance with health & safety regulations not limited to and including the assigned area;
  • Accurate health & safety incident/accident reporting.
  • Work with employees to achieve zero safety infractions/accidents.
  • Responsible for working within guidelines of all applicable aspects of food safety program.
  • Ensure inspection and regular review of Shipping & Receiving logs.
  • Ensure monitoring of KPIs and timely attention to deviations from expected results.

Who we are looking for:

The successful candidate will have:

  • Demonstrated leadership experience.
  • 4+ years of experience in a Warehouse environment
  • Strong communications skills in a multi-cultural environment
  • Ability to manage Warehouse/Production employees in a proactive and positive manner and coach and motivate the team throughout the employee lifecycle.
  • Ability to make sound business decisions in a fast paced and demanding work environment.
  • Ability to schedule own tasks and handle all facets of assigned projects independently and with minimal supervision.
  • Ability to handle sensitive information in a confidential manner.
  • Demonstrated ability to perform in-depth problem solving.
  • Knowledge of computer systems (i.e. Word, Excel, SAP).


  • Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job;
  • Time Management - Managing one's own time and the time of their staff;
  • Speaking - Talking to others to convey information effectively and influence.
  • Coordinating - Monitoring/Assessing performance of individuals, or process to make improvements or take corrective action;
  • Employee Relations – Coaching, Mentoring, Teaching, and Guiding employees;
  • Writing - Communicating effectively in writing as appropriate;
  • Material Resources - Coordinating the appropriate use of equipment, facilities, and materials needed to do certain work;
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems;
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Requisition ID
Job function
United States
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