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Logistics Manager

Job Location: ​North Sydney​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

As the Logistics Manager at Ferrero, you would be responsible for managing all logistics activities for the Australian Business Unit. This will include managing a team of two to ensure that all 3PL suppliers of transport and warehousing, and ensuring accuracy of inventory is maintained. 

You will ensure continuity of product supply, quality, and support of the company’s freshness objectives, inventory policy, warehouse occupancy, and warehousing and transport cost. The primary focus will be to lead, develop and build the team’s knowledge, as well as communicate and develop expectations to ensure that service levels are exceeded. 

You will work with an array of internal stakeholders, such as Customer Service, Planning, Marketing and Sales to provide the right stock, right shelf life, right quantity and at the right time. 

Main Responsibilities:

You will be key in developing and implementing the logistics strategy through assessing and allocating resources to support the business. This will include creating the warehousing strategy to optimise operation capabilities and minimise risks. Transportation and imports strategy will need to be executed and assessed for performance, costs, and value add, and be reported on. 

Following the group guidelines, you will ensure that processes such as inventory counts, FEFO rules, destructions, donations, and returns are executed correctly. You will manage 3PLs, including performance reviews, KPI assessments, improvement requests and cost controls. You will be managing the inbound, storage, handling, picking and outbound activities to ensure stock consistency at a batch level. 

You will have 2 permanent direct reports to support and coach. You will be responsible for setting objectives, ensuring that goals are met, and training is undertaken to develop their logistics skills. 

Cost management of logistics will fall under your remit and you will need to ensure costs are in line with objectives for warehousing, imports, distribution and any 3PL costs. You will need to review vendor costs to ensure they are compliant and competitive. If there are overspends, you will implement root cause analysis and create a plan to mitigate risks.  

As the Logistics Manager, you will also ensure the quality and safety of Ferrero and our partners in line with policies and guidelines. You will lead the WHS audits, define targets for continuous improvements, and assess to improve safety. 

Who we are looking for:

You are a degree qualified logistics professional with strong knowledge of operations, including 3PL management, transport, warehousing, imports, and inventory management. You will be confident in using Microsoft Office and SAP ECC, and have strong project management skills.

You will be goal orientated and have the ability to lead a team and influence stakeholders internally and externally. You will be an excellent problem solver and be able to balance operational aspects with business priorities.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Requisition ID
Job function
North Sydney
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