Training Specialist (1-year fixed-term contract)
Job Location: Luxembourg
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role:
For our Ferrero Headquarters, we are currently looking for a Training Specialist to join our Ferrero University. In this position, you will be responsible for the portfolio of training programs and courses of the following Know How Academies: Sales, Marketing, R&D. The program owner designs and implements new training programs, adjusts the current ones in close cooperation with Academy Board Members, Line Managers, HR Business Partners as well as training vendors.
By covering this position, you will actively be in partnership with Academy Board Members, Line Managers and HR Business Partners to identify training needs and training gaps according to the business needs.
You will develop training programs for the Know How Academies, utilizing blended approaches that may include but are not limited to face-to-face training, eLearning, web-based training.
You will be also involved in the organization’s coordination of pilot trainings and international editions of training programs in your area of responsibility.
Cooperating with the external training vendors and/or internal functions in the development of materials and models of global training programs, including manuals, training guides, online videos, web conferences will be as well one of your responsibilities.
On top of that, you will be required to manage the costs for the Know How Academies following the company process and timeline, give inputs to the annual budget process and keep constant communication with the countries and relevant stakeholders to ensure they have awareness of the training activities and receive full support to deliver the trainings locally.
Moreover, one of your missions will be to participate in project meetings from inception to completion and engage subject matter experts in the design, objectives, and delivery of the right training solution for each project.
You will build the global network of internal trainers and organize the regular Train the Trainer sessions.
You will act as tutor for the Ferrero Internal trainers, being responsible for accrediting internal Trainers according to the Ferrero University Guidelines.
This role also requires the evaluation of the overall quality of courses delivered by the Know How Academies and the implementation of improvements to ensure an effective transfer of skills and knowledge.
Finally, you will be led to maintain detailed records of global training programs and participants and generate accurate statistical reports, create, and implement new training procedures as well as revise existing procedures as necessary, and update the information related to training contents, processes, and tools in the Ferrero University Learning System.
Who we are looking for:
You will bring your university knowledge in Human Resources, Social Sciences, Organizational Behavior, Business Administration, or related field.
You have 1-3 years of professional experience in a Training environment (defining the training need, designing, developing, delivering a training) acquired preferably in an international and multi-cultural environment.
You also demonstrate some knowledge of course development methodologies and ability to collect, collaborate and manage content from SME’s.
Your strong communication, organizational and multi-tasking skills will help you to deal with the daily challenges.
As Training Specialist, you need to be open-minded, dynamic, precise, and show Project Management skills.
On top of this, the key to your success will be your knowledge of Microsoft Office Suite, SAP and your fluency in English.
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.