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Sales Field Manager

Job Location: ​Casablanca​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. 

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

This is an exciting opportunity to join our new Business Unit in Casablanca. We are currently looking for a Field Sales Manager to be accountable for the profitable achievement of sales objectives. The Manager will be responsible for team’s sales productivity and directs their effort in order to have the greatest overall impact on company results. She/He will manage all aspects of running an efficient sales team, including supervising, coaching, disciplining, and motivating direct-report sales associates.

Main Responsibilities:

Prioritizes coaching and performance management efforts to have the greatest overall impact on business results.

Coordinates the involvement of sales support personnel, including customer support, so that team performance objectives and customers’ expectations are met.

Proactively inspects sales team activity, by ensuring that the quality and quantity of sales effort meets company expectations.

Works with the country sales manager to ensure market-level strategic and business objectives are met by the sales team. 

Directs and supports the consistent implementation of company initiatives.

Positively impacts the performance of individual sales team members by implementing and managing field support tools, including productivity initiatives, account and territory planning methodologies, and customer communication tools.

Leads field forecasting efforts among the team managed, ensuring that accurate forecasts are completed on a timely basis

Proactively assesses, clarifies, and validates customer requirements and satisfaction by engaging key customer accounts in conjunction (new initiatives, additional events, pricing, profit-mix, etc.) with sales personnel managed.

Builds and maintains strong customer relationships.

Builds peer support and strong internal-company relationships with other key management personnel.

Establishes productive relationship with trade marketing manager & Key Account managers based on frequent communication, collaboration, and the effective implementation of marketing activity grid in the marketplace managed.

Meets assigned team quotas for sales, profits, and strategic objectives.

Accountable for the thorough implementation of all customer related initiatives among sales personnel managed.

Responsible for the efficient allocation of company support resources in the customer base managed by the assigned team.


Country Sales Manager, Trade Marketing, Finance

Who we are looking for:

• Min.  Master’s Degree in Economics or Marketing

• 3-6 years’ experience in similar roles in field management modern trade within FMCG sector

• Good communication in English and French, Arabic is a plus

• Proven sales experience with a track record of hitting targets and excellent relationship with buyers

• Experience in category, customer, channel marketing and implementation of marketing plan

• Knowledge of negations and analytical skills

• Knowledge of commercial and office software (e.g. Excel, PowerPoint)

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

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