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National Account Manager - Foodservice

Job Location: ​North Sydney​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

As the National Account Manager for Foodservice, you will develop and execute e-commerce and traditional national programs with all Foodservice wholesalers nationally to develop key brand commercial initiatives for Nutella. You will be building relationships internally and externally to grow the channel through the development of business plans and pull through strategies. 

You will be working with wholesalers such as PFD, Bidfood, Campbell’s Cash N Carry, and Superior FS, amongst other state and national based wholesalers. 

This role works within an exciting team, and in a channel where there is room for Ferrero to grow and there are plenty of opportunities available. You will be a mix of analytical and personable, with both traits being highly important for the role.

Main Responsibilities:

As the central contact for wholesalers, you will be responsible for developing our key accounts in alignment with Ferrero strategies for sustainable growth utilizing the Triple Win approach. You will need to be solution focused with any problems that arise with wholesalers. 

You will identify and leverage drivers for growth across wholesalers, including investigating new business leads, and build specific actions to meet national sales targets. Developing business plans, creating cross functional opportunities and monitoring client performance will ensure that you can develop effective strategies for growth and identify opportunities for Ferrero and our wholesalers. 

You will monitor the performance of our promotional activities, and be responsible for sales performance, budgets, and reporting against sales forecasts. Using your financial acumen and analysis skills, you will provide meaningful insight internally and to our clients on performance, and leverage these to create meaningful plans and strategies. This will require building strong relationships with all stakeholders.  

Who we are looking for:

This role requires you to be flexible, proactive, a self-starter and someone who can see the bigger picture. You will have a strong commercial acumen, the ability to think creatively with a strong understanding of the industry and FMCG.  You are also someone with;
•    3-6 years’ of Foodservice client management experience within the FMCG sector
•    Proven experience in developing branded propositions in Foodservice.
•    Strong commercial and financial acumen coupled with exceptional communication skills
•    Goal driven, with a desire to deliver extraordinary results every time
•    Ability to build winning internal and external relationships
•    Ability to plan multiple priorities and manage differing customer needs
•    Relevant business degree qualification preferred

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Requisition ID
Job function
North Sydney
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