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Internal Communication Specialist Gulf & Arab Countries

Job Location: ​Dubai, UAE

Job Location: ​Dubai​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The challenges of the last couple of years have put a spotlight on the vital role of internal communication. The need to communicate quickly and efficiently with employees has become a pressing matter.

The need for information is more important than ever, and the digital workplace is becoming increasingly sophisticated.

We know that effective internal communication is the answer to driving change in the workplace and ensuring strong employee engagement.

As part of a growing team in the Gulf & Arab Countries Region, we are currently looking for an internal communication (IC) specialist to join us.

The IC Specialist will support in providing clear and speedy business information, tools, communications support & advice to the local team.

The role reports to the GAC Region IC Manager as part of the human resources department.

Main Responsibilities:

The Internal Communication specialist will help in implementing at local level the global internal communication plans. This includes regional coverage across the different ferrero offices in Gulf & Arab Countries.

In collaboration with the IC Manager, you will be involved in different projects from across the business to identify and respond to changes that impact the business and create communication plans for colleagues.

As part of the role, you will be working on sourcing and writing content for internal channels including emails, company intranet & Yammer to ensure messages are delivered to relevant audience in a compelling, accurate and timely way.

You will support in coordinating content and delivery of key company events including Town Hall meetings and Company Conference (both online and face-to-face).

The internal communication specialist will help in facilitating global employee engagement survey to region audience and action planning activity.

You will be a champion for employee engagement, developing initiatives and programs to make Ferrero a great place to work.

Who we are looking for:

  • You have 5 to 7 years of relevant experience in internal communication / content development and employees’ engagement
  • Your educational background is in communication or a related field. You have proven ability to execute communications plan and you have strong writing skills
  • As we deliver to our diverse teams in both English and Arabic languages, we are looking for a Native Arabic speaker for this role. You need to be fluent in written and spoken English language.
  • Strong influencing skills
  • Proactive and dynamic attitude
  • Business understanding and curiosity
  • Tech-savvy and digital mindset (knowledge of SharePoint and SuccessFactors an advantage)
  • Excellent/Advanced presentation & communications skills

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Requisition ID
Job function
Recursos Humanos & Mejoras Organizativas
United Arab Emirates
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