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Plant Quality Manager

Localisation du poste: ARLON

Ferrero est une entreprise familiale dotée d’une approche progressiste et globale, représentée par des marques emblématiques telles que Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® et Kinder Surprise®. À mesure que l'attachement pour nos marques grandit, il en va de même pour notre portée internationale. Le Groupe Ferrero est présent dans plus de 50 pays et ses produits sont vendus dans plus de 170 pays. Les générations du monde entier aiment nos marques. Quel est donc le secret de notre réussite internationale ? Nous devons notre succès au dévouement de 38,767 collaborateurs pour lesquels il est essentiel de veiller au développement de l'entreprise, des carrières, et de marques dont nous sommes fiers. Vous pourriez devenir l’un d’entre eux, n’hésitez pas à nous rejoindre.

Ferrero s'engage à établir une culture diversifiée et inclusive dans laquelle tous les employés se sentiront accueillis et appréciés et disposeront des mêmes opportunités. Nous sommes convaincus du talent de tous nos collaborateurs. En encourageant la curiosité et les capacités naturelles de nos employés, nous mettons à leur disposition, génération après génération, les moyens de réussir de façon personnelle et professionnelle, leur permettant de façonner leur carrière chez Ferrero. La diversité de nos talents est ce qui rend notre environnement de travail multiculturel, innovant et très enrichissant.

Votre rôle:

As the Plant Quality Manager for Arlon you will report professionally to the Area Quality Manager Europe and you will be in charge for the whole quality agenda related to Arlon’s Plant, reporting managerially to Arlon’s Plant Manager.    

More specifically, you will be responsible to execute the following objectives according to the standards defined in the Ferrero Quality System and by Group Quality, in compliance with all the standards of hygiene and Food Safety:

  • Implement all the necessary Guidelines to manage the overall Quality inside Plants, according to the quality policies defined by Group Quality (DQG). 
  • Activate all necessary levers to guarantee and monitor product and quality production processes and in compliance with all the standards of hygiene and Food Safety in food industry.
  • Ensure that Plant personnel is adequately trained in all Quality and  food safety aspects.
     

Principales responsabilités :

  • Ensure an efficient and effective quality management in manufacturing with reference to raw materials, packaging, semi-finished and finished goods acceptance, with a particular attention to organoleptic aspects of the products and Food Safety;
  • Manage and develop Plant Quality Team members with particular focus on the "4 pillars“ (Quality specialists, Labs, Incoming, Food Safety & Quality System);
  • Monitor Quality trends; 
  • Ensure and facilitate efficient and effective implementation, maintenance and application of Ferrero Quality System according to the Policy defined by Group Quality (product excellence, Food Safety, ISO 9001, ISO 22000, religious and ethical certifications and similar schemes required by the Group and clients), and based on risk analysis according to HACCP methodology
  • Guarantee the management of all non-compliant materials / processes (incoming materials, semi-finished and finished goods) and manage exceptions (derogations) and non-conformities, activating the escalation process to RQM according to the specific corporate procedure;
  • Support public authorities during investigation, controls and visits;
  • Attend internal and external (certification) authorities for visits and inspections on quality, ethic and religion, hygiene topics;
  • Define and supports Central Audits from “on field” activities to the definition and development of corrective action plans;
  • Interact with the relevant markets for managing claims and feedback;
  • Realize Action Plans and related projects for achieving objectives (KPIs);
  • Ensure all the necessary technical support to production;
  • Cooperate with Supply Chain in warehouses and transport management regarding implementation of objectives, framework requirements, technical specifications and evaluation criteria;
  • Cooperate with Contract Manufacturing Department in Co-packing/Co-manufacturers sites regarding regular audit, implementation of objectives, framework requirements, technical specifications, training and Non-Conformities management.

Profil recherché :

  • Degree in Natural Sciences, Food Technology or Chemical Engineering degree
  • At least 5 years of previous managerial experience within the Food Quality/Food Safety perimeter with a high level of responsibilities;
  • Good knowledge of the industrial environment will be considered a plus;
  • Experience in international environments with a matrix organizational structure;
  • Experience in FMCG Plants;
  • Ideally experience in working with international counterparts and within cross-functional organizations;
  • Communication and relationship management skills;
  • Team management and Leadership skills;
  • Organizational and analysis skills;
  • Excellent judgment and decision-making skills.
  • Comfortable with IT databases(i.e. Power BI) and with MS Office (PP and Excel)
  • Excellent proficiency in French and English, both written and verbal communication skills
  • Relationship Management;
  • Communication & presentation skills;
  • Influencing and negotiation skills;
  • Team and collaboration orientation;
  • Problem solving;
  • Performance driven;
  • Ethical and strong personal values;
  • International mindset; 
  • Enthusiasm and commitment to excellence with a result-oriented approach

La recette de la réussite de votre fonction:

Les consommateurs, la qualité et l’attention se trouvent au cœur de toutes nos activités. Pour réussir chez Ferrero, il faudra donc que vous adoptiez une approche centrée sur le consommateur et sur le produit autant que nous le faisons – en vous consacrant à la production d'excellents résultats pour tous nos consommateurs où qu’ils soient dans le monde. 

Requisition ID
53481
Job function
Quality
Country
Belgium
City
Arlon
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