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Institutional Affairs & Corporate Communication Regional Manager - Gulf

Job Location: ​Dubai, UAE

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. 

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

Managing external relations is important for all types of organization, especially since the introduction of social media. We are currently looking for a Regional IA & CC Manager to implement the Group's policy on public, government affairs and external communications in the Gulf & Arab Countries Region, adjusting as needed for local nuances in coordination with Area IA&CC.

The Regional Manager will have the responsibility to develop and maintain relations with local authorities, institutions, communities and media / press agencies aimed at creating and maintaining a favorable public image for the Company.

The IA&CC Manager will represent the Group’s interests in dealings with trade, industry and Government for professional organizations. Coordinate various events, promote and participate in community programs and perform other activities. In partnership with other executive team members, the IA&CC manager will oversee the crisis and emergency communications.

Being a member of the local management team, the IA&CC Manager will lead the transversal Corporate Social Responsibility program coherently with the defined Group guidelines.

Main Responsibilities:


  • Establish and maintain interaction with public officials as well as with other institutions also through associations and organizations on issues of interest to the Ferrero Company
  • Ensure the Company's liaison with legislators, state and national industry associations and interest groups
  • Establish and direct effective external, public and government communication approach


  • Direct the charitable contributions and community involvement of the Company in Region / Country initiatives
  • Manage and implement partnerships with NGO’s and sport associations


  • Provide advice to the executive team on reputation management, bringing the perspectives of stakeholders to face difficult and unprecedented decisions.
  • Provide public relations advice and service to the executives of the Company


  • Support the development of CSR & Sustainability Projects and oversees the projects carried on by the Sustainability professional family in the various functions.
  • Monitor regulations changes and Sustainability objectives and proposes actions
  • Manage the relations with selected sustainability organization/institutions
  • Support the sales team acting as focal point on sustainability related topics


  • Prepare the Reputational content and Corporate arguments, including the digital channels
  • Manage the communication towards external parties in an integrated way, with clear and official statements, by establishing strong positive relationships with all relevant stakeholders - as a spokesperson for the Region, supporting the Region Manager
  • Support the internal Crisis process and implement crisis communications for events occurring at Region level
  • Write press releases and Corporate communications, Manage overall media / press relations for institutional / online and offline Corporate purposes

Who we are looking for:

  • Bachelor's or Master’s degree in government, communications, public relations or a related field from an accredited college or university.
  • Candidate will ideally have good experience in the public sector and network, previous dealings/experience in negotiating with government bodies in the Gulf Countries.
  • Minimum 10 years of directly related experience, including at least five years at a management level.
  • Experience required in the food&beverages or FMCG industry.
  • Experience in the Gulf Countries is mandatory.
  • Native Arabic speaker, fluency in English is essential.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Requisition ID
Job function
External Relations & Corporate Affairs
United Arab Emirates
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