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Demand & Supply Planner

Job Location: ​Hong Kong​

Hong Kong

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

•    To ensure continuity of supply (high quality & fresh products) to support Ferrero Asia business growth with optimal level of stock coverage
•    To collaborate with commercial teams (sales & marketing functions) in delivering sales and service targets
•    To continuously strive for improvement in supply chain planning, process and tools

Main Responsibilities:

Demand Planning & Inventory Management (70% of the time)

•    Generate demand plans from the sales forecast, with consideration to historical demand, marketing events, promotions, product life cycle, seasonality and inventory levels
•    Make recommended adjustments to sales forecast and inventory targets based on changes in demand and market trends as well as product lifecycle
•    Maintain inventory targets that are approved by management
•    Develop and execute recommendations in minimizing stock out and high stock coverage issues 
•    Prepare, report, and communicate forecast and inventory measurements/reports to management (forecast accuracy, inventory plan vs. targets)
•    Support sales team in improving forecast accuracy and achieving stock freshness target
•    Lead forecast and inventory planning meetings with Commercial Teams, reviewing recommended sales forecasts and inventory goals (emphasis on product freshness, inventory coverage, product introduction, and promotions)
•    Benchmark current demand planning process/tools with industry good practices and strive for improvement
•    Support the conduction of executive meeting of forecasting and get endorsement from management on monthly forecast and reflected in the latest supply requirement to plants

Supply Chain Operations – Coordination & Control (30% of the time) 

•    Monitor closely incoming shipment arrival schedule and ensure products delivery timing is at right time and at the right quantities to support sales plan
•    Provide alerts to commercial teams of potential risk to product arrival schedule and subsequently to stock coverage 
•    Generate recommendations on slow moving / obsolete stock, supported with financial figures for management decision

Who we are looking for:

•    Minimum 2 years relevant experience preferred
•    Strong knowledge on Operations, Shipping, Demand planning and Inventory Management
•    Holistic understanding of aspects of KPI Management
•    Systems: Well versed in MS office (Word, Excel, Outlook) is a must; SAP ECC is an asset
•    Proficiency in both written; spoken English & Chinese, Fluency in Mandarin is an advantage
•    Initiative, independent and good communication skill
•    Willing to work under pressure 

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Requisition ID
Job function
End to End Supply Chain
Hong Kong
Hong Kong
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