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Organization & Improvement Specialist

Job Location: Alba

Company Description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

Reporting to Region Organization & Improvement (O&I) Italy, the O&I Specialist will work on specific O&I plans in the region and support with organizational design and development, including organizational strategy definition, process reengineering and improvement. The role will partner and build relationships with key stakeholders, management and HRBPs within the Commercial, Industrial and Supporting functions.

Main Responsibilities:

  • Support the respective O&I team in the definition and realization of the organizational development initiatives with regards to organizational structures, processes, operational models, improvement and transformation initiatives. 
  • Be actively involved with the Function stakeholders in the definition of the organizational strategy. that best support the business strategy while ensuring consistent organizational design.
  • Play an important role during the analysis and design phase as much as along the implementation of the changes agreed with the business/functions. 
  • Define processes and supporting tools for the to be scenario.
  • Identify gaps in key processes, based both on new reorganizations and on critical existing situations.
  • Facilitate cross-functional discussion and balance trade-offs between different stakeholders.
  • Define new role profiles and skills needed to support change.
  • Support organizational projects as well as the coordination of other assigned projects.
  • Manage organization project portfolio, providing updates and supporting O&I Manager to deal with issues and prioritization.

Who we are looking for:


  • Bachelor’s Degree in business, Engineering or Economics.
  • 4-6 years of proven experience in similar roles. 
  • Strong methodological and analytical skills.  
  • Flexibility & adaptability.
  • Problem solving skills.
  • Time management and prioritization
  • Previous experience in management consulting companies and/or in FMCG knowledge (Fast Moving Consumer Goods) as a plus.
  • Ability to relate at different levels, from operative profiles to top management.
  • Ability to provide leadership to multiple disciplines in a complex matrix organization.
  • Proactive attitude, result oriented, curious to learn, able to balance and execute on many initiatives.
  • Understanding of Ferrero Know-How is a plus.

IT Skills

  • Proficient in Microsoft Office applications;
  • Proficient in Project management tools.


  • Fluent in Italian and English, any other language a plus.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Requisition ID
Job function
Risorse Umane & Sviluppo Organizzativo
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