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Master Data Architect Operations

Sede di lavoro: ​Alba​

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. 

About the role:

We are currently looking for a talented candidate for the position as Master Data Architect Operations.  The person will be part of the GAM (Global Application Maintenance) Master Data and he/she will report to the GAM Team Manager.

Main tasks:

IT strategy 

  • Contributes to the definition of Master Data Management application strategy and roadmap
  • Works with ITBP and IT Enterprise Architect & Master Data to understand the impact of demands and changes (e.g. from the business strategy) on the applications and their cost (feasibility studies and business cases)
  • Contributes to Enterprise Application Architecture in his/her own application function, identifies improvements or consolidation for applications 
  • Proactively provides recommendations on applications to support IT Strategy (e.g. software packages, SaaS)
  • Assess the budget related to the integration of new applications

Project management

  • Analyzes application requirements for IT projects when requested by an IT Business Partner(s) or PMO, or based on business requirements
  • Work with the business for the analysis and definition of new solutions
  • Executes application projects related to major demands or functional evolution (> or = to 100 K€) with the PMO
  • Leads application projects related to minor demands (< 100 K€)

Application lifecycle management

  • Acts as a subject matter expert on his/her own application landscape
  • Performs the application design (including enhancements), in relationship with ITBP/IEA&MD (functional design) to comply with the enterprise architecture and meet business needs.
  • Analyzes the impact of any upgrade with regards to technical aspects and data, and facilitates smooth transition from existing version to the new version
  • Manages application lifecycle, from development and configuration to maintenance (including tests and deployment into the production environment)
  • Organize any data migration between applications as required and ensures data consistency
  • Implements application and interface enhancements that have been requested by business, as per the formal change control process
  • Maintains inventory, asset and configuration information for applications and interfaces
  • Collaborates with ITS to set-up required infrastructures (server, storage, security, operation tools, service management tools, communication)
  • Develops and maintains the recommended procedures, work methods and standards for regular operations such as live back-up, security, updating, program release and control, and for how modifications to systems and databases are made
  • Manages the decommissioning of redundant applications aligned with application roadmap
  • Performs root cause analyses to diagnose problems
  • Recommends solutions and develop specific patches to resolve problems

Who we are looking for:

  • Degree in IT, Engineering or Business Management Studies will be considered as a plus 
  • At least 7 years of experience within a consultancy firm or a well-structured company which delivers management services and projects implementation
  • Experience in SAP Master Data Management with expertise in implementing Master Data Governance (SAP MDG)
  • Experience working with SAP ECC SD and MM modules required (S/4 will be considered an important plus).
  • Knowledge of SAP Business Workflow
  • Knowledge of ITIL processes, Service Management, Help Desk services, Client HW and SW lifecycle management
  • SLA definition and measurement
  • Communication and Mediation Skills 
  • Ability to communicate clearly and interact with counterparts (internal and external)
  • Problem Solving attitude
  • Experience in international companies with central HQ / Service company 
  • Experience in IT central environment context
  • Experience in managing autonomously activities 
  • Proficiency in English. Other languages will be considered as a plus (Italian, German, Spanish, etc.)
  • Availability to international mobility

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

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