Ferrero visual



Guadalajara, Jal, México

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. 

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the role

At Ferrero we work with great ideas to win the hearts of many families around the world, and you can be part of the team that contributes to making Ferrero brands even more extraordinary. Join as Region Quality Manager México & CAM to be responsible  for the overall Quality in Mexico and Central America from Supplier to the Market - with full accountability on: Regional Suppliers of Raw Materials and Packaging;(ii)Industrial area - Plant and Warehouses; (iii) Commercial area – Logistic (Commercial Warehouses and Distributors) , Point of Sales and Consumer Complaints.

Main Responsibilities

In this role, you will be responsible for Defines, in coordination with AQM, the Vision, Mission and Objectives for the Region in keeping with all value chain quality priorities, identifying related strategies and projects/initiatives.

You will Defines and assures guidelines are correctly applied at local level.

You will Defines mechanisms for coordination and guarantee alignment among Region resources (e.g. recurring meeting, update report etc.).

You will Manages managerial and professionally AQS, CQM, Raw Materials and Packaging Quality, involving key relevant stakeholders (Plant Manager, Central Functions etc)

You will support Procurement for the evaluation and selection of the raw and packaging suppliers from Quality perspective, combined with training, communications, partnering, and certification, to assure shared quality expectations and results You will Ensures that local suppliers are correctly audited and monitored, in compliance with central identified plan and methodologies, to avoid risk with the materials that are shipped to our plants

You will Ensures the correct sharing of information between local team and central functions (on audit results, reports, kpis,) to aligned global strategies for the different materials

You will Ensures the correct application of central guidelines within the transformation process (both plant and copackers)

You will Ensures the correct sharing of information between local team and central functions (on audit results, reports, kpis)

You will Ensures the correct application of central guidelines within the commercial process (consumer service, point of sales)

Who are we looking for

Min. Degree in Industrial Engineering, Business Administration, or similar.

At least 10 years of experience in similar roles.

Fluency in English is mandatory.

Knowledge of quality management, food safety , Commercial Business Processes, Business planning and S&O, Production and Logistics topics

results oriented, strategic mindset and with strong people management skills.

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