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R&D Laboratory Manager

Job Location: ​Chicago​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

This newly created role will be responsible for leading a fast-paced R&D team in the development of new products across Sweet Packaged Food (SPF) product categories (i.e. spreads, confectionary, sweet baked goods, and ice cream products) that meet and exceed our goals and consumer expectations. The individual will also partner with other Local and Global R&D groups to evaluate and validate unique Ingredient and Packaging Technology.

Main Responsibilities:

  • Independently ensures the timely and efficient execution of all product development activities (concept/formula development, testing, and validation from benchtop to full commercial scale, etc.) while strongly leading and supporting the creative decision-making product development and validation process
  • Support the Head of Labs & Observatory thanks to a solid understanding of business needs, competitive intelligence and white space opportunities to drive breakthrough products and solutions across our SPF categories
  • Conduct activities related to the improvement (i.e. stability, cost, sourcing, processing) of existing semi-finished ingredients and products to improve the organoleptic and food structure of the relevant finished products. Proposes solutions aimed at improving product-related aspects (quality, technology, sensorial, etc.)
  • Ensures a data-driven research and product development process with the appropriate record-keeping and statistical validation process 
  • Support the evolution of new laboratory equipment and resources to maintain and evolve capabilities (i.e. improvements and new investments proposals) in alignment with Head of Labs & Observatory
  • Be a key ally and work closely with the rest of the Innovation Center team (Open Innovation, Raw Materials R&D, Food Trends, and Market Specialist teams) to ideate, develop, and test new products

Who we are looking for:

  • A minimum of 4 years of expereince in the in Food and Beverages CPG companies in Product Development roles (preferred) and/or related food science, nutrition, sensory, innovation roles
  • Advanced degree (Bachelor and/or Master’s) in Food Science, Food Engineering or related discipline 
  • Successfully executed product development activities from idea to commercialization 
  • Strong competence in ingredient functionality, formulation, sensory evaluation, shelf-life tasting, scale-up, commercialization; excellent knowledge of Local Regulations, Food law and nutrition
  • Strong critical thinking and creative problem-solving skills with a solid strategic mindset; intermediate commercial acumen and acquired knowledge of SPF industry is preferred
  • Creative, enthusiastic, curious, proactive, collaborative, analytical, with strong communication skills and with a can-do attitude
  • Experience working in an international and multi-cultural environment 
  • Occasional lifting may be required (<=25 kg)

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.


How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Strong analytical mind, attention to details on one hand, and ability to cooperate with employees at all levels and great organisational skills on the other, would be key to success.  Employee contribution and engagement at Ferrero is based on the individual, team and organisation dimension, so you should have the ability to work independently, as a part of the team and build good relations with stakeholders at all levels.  Being flexible and dealing with a dynamic working environment as well as the ability to embed new knowledge and skills in existing competencies will definitely help you to become high performer here. 

Requisition ID
Job function
Research & Development
United States
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