LOVED BY GENERATIONS. CRAFTED BY YOU.
Ferrero visual

Field Category Manager - Drug Channel

Job Location: Chicago, IL

Company Description:

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. 

Diversity Statement:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The Field Category Manager, Drug Channel will be responsible for providing objective thought leadership to the customer on how to grow category sales and developing the customer specific category growth strategy. This includes driving both sales and margin for all products within their assigned market, which includes CVS & Walgreens. They will also be responsible for creating customer specific category management selling arguments to build the equity leadership of Ferrero brands within the U.S. marketplace. This position will be based in Chicago, IL and reports to the Sr. Field Category Manger, Strategic Channel.

Main Responsibilities:

  • Provide objective thought leadership to the customer on how to grow category sales for all categories Ferrero participates in  
  • Develop the customer specific category growth strategy
  • Build relationships with retail buyers and category managers to be a trusted and strategic partner
  • Translate national category management initiatives into customer specific category management plans 
  • Work collaboratively with account, trade and customer marketing teams to develop recommendations for aligned “must dos” and ensure process integrity each session
  • Participate in joint business planning development and customer planning cycle based on knowledge of category and shopper trends
  • Support execution against strategic initiatives and commitments at Key Account in category
  • Work collaboratively to develop innovative and insightful content to drive category growth
  • Provide strategic and tactical recommendations to customer and NAMs on the category aisle, distribution, shelving, merchandising, and pricing to improve category performance
  • Assist NAMs in developing medium and long-term business opportunities at accounts in category
  • Drive support for new product launches through commercial planning process
  • Interact with cross-functional teams to provide strategic actionable insights based on market data analysis
  • Manage and maximize use & output of syndicated research resources, shopper insights platforms, category management teams, research projects in support of the sales organization and ensure linkage with the category management plan
  • Monitors and analyses category, competition and consumer market data to identify business opportunities and develop new category development plans
  • Develop and maintain customer specific monthly sales reporting and preloaded presentation templates that will be presented to leadership team members 
  • Enable sales teams to meet KPIs by providing selling story materials and additional account support
  • Support innovation and seasonal efforts by providing data analysis and presentation materials
  • Take on a subject matter expert role for key data tools (i.e. assortment, IRI, loyalty data, etc.) to help assist the team 

Developmental Opportunities: 

  • Interact with cross-functional team members from different departments and levels of the organization, gaining exposure, awareness of other functions and experience collaborating
  • Lead key projects and demonstrate entrepreneurial spirit as you help address category management opportunities.  Be responsible for launching & developing important resources that will be leveraged across the organization
  • Participate in Ferrero & CatMan specific trainings to sharpen your skills and prepare for advancement opportunities within the CatMan team
  • Formal and informal mentorships with stakeholders for Sales, Trade Marketing, Brand, and Consumer & Shopper Understanding which provides multiple career mapping opportunities 

Who we are looking for:

  • Bachelor’s degree in a business/marketing discipline; MBA a plus
  • 5+ years of relevant experience required; CPG Foods experience is preferred
  • Prior experience in a Category Management role; additional insights experience is a plus
  • Past Drug Channel experience ideal, especially with focus customers 
  • Syndicated data required; IRI preferred but not mandatory
  • Experience with Space Planning tools such as JDA or Assortment tool is a plus
  • Experience with RSI or Extra Care is also a plus
  • Interpersonal skills to interface effectively with the necessary internal and external stakeholders, building solid relationships and achieving brand sales goals
  • Strategic and proactive thinking to develop category strategies and translate them into distribution, shelving, pricing and merchandising objectives 
  • Data analysis skills to monitor key accounts' performance in category and develop strategies to close gaps, increase sales, etc
  • Management presentation competencies to effectively present key category insights in front of internal and external stakeholders
  • Candidates should possess strong collaborative capabilities, high integrity & ethics, and operate daily with the company's values in mind
  • Global mindset; desire to build a successful career with a growing global company
  • Trade class and industry knowledge
  • 35% Travel required for customer meetings and HQ visits

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 


Ferrero U.S.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Requisition ID
30472
Ferrero logo