Job Location: Jeddah
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role:
To manage the end to end coordination of local distribution network with 3PL team, Ferrero CS and local sales team with the aim to ensure timely and successful delivery to customer, in compliance with Ferrero Quality and Standards. Implementation of Continuous improvement culture within operations to reudce cost, improve efficiencies in operations and impacting sustainability. Measuring and reporting of KPIs to management.
Distribution Coordination- Developing framework and processes with the 3PL for effective and optimized management of distribution planning of Ferrero Deliveries to its customers. Ensuring Quality standards are met during the entire journey of delivery. Speedy and timely resolution of challenges and issues during the delivery cycle by coordinating with all stakeholders. Creating tools for visibility on daily delivery and return schedules, updating the delivery status on daily basis with reason coding of delivery failures and reporting to warehousing and CS teams. Management of return logistics with close coordination with 3PL, Ferrero CS team and sales. Timely recording and archiving the Proof of delivery of all orders. Validation of 3PL invoices and recording of invoices in SAP. Creating Purchase Requisitions in SAP.
KPI Management and Reporting – Daily Reports - Reporting of the schedule and delivery status update, Reporting delivery failures and re-deliveries with reason coding. Reporting Sales Returns collections. Monthly Reports – Monthly KPIs , Cost reporting of Distribution and Returns Logistics. Reporting on Sustainability (any other KPIs upon request)
Continuous Improvement - Propose and put in place ideas or projects which can have short/long term impact on Cost, Quality, Service and Sustainability.
Who we are looking for:
1 to 3 years of relevant experience
Bachelor's degree or equivalent
Functional experience in Stock Management, Inventory Control, Warehouse management, Shelf Life and Freshness Management.
Technical experience in SAP or any other WMS or ERP system, MS Excel Advance and PowerPoint.
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.