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Digital and eCommerce Business Project Manager


Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

We are currently looking for an experienced Project Manager that has worked on complex projects within the ecommerce space.  Candidates will be responsible for the full project life cycle, including project initiation, creation of project plans and gathering a project team and putting together other necessary documentation. The successful candidate will manage a budget, be able to identify projects of focus, ensure the project plan is approved, timeframes are met, and then ensure all bottlenecks and challenges are managed in a clear and solution focused way.

Candidates should have the ability to communicate and track complex tasks and actions, your role will also be to create a collaborative and ‘one team’. From time to time this role will require you to facilitate brainstorming solutions when problems arise.

This is not an ordinary project management role, as you will be managing multiple high-profile projects that are business priorities. You will be comfortable with reporting and presenting to the board and key stake holders. This role would suit candidates passionate about targets and making a difference. The projects you will work on will be pivotal in the expansion of ecommerce sector in Ferrero. So, you will get the opportunity to manage projects that are engaging, complex and dynamic. Candidates should have experience of mapping and scoping out projects in the ecommerce space, but also be key in investigating and researching which projects would be key to taking the ecommerce division to the next level.

Main Responsibilities:

The role reports directly to the Head of Ecommerce and Digital acceleration, candidates should ideally have experience in an FMCG environment. Accreditation in project management or agile methodologies is key. . As well as the technical side of the role, we are looking for candidates that relish building strong relationships with talented colleagues across the business.  Candidates should have a curious nature, be able to influence and effectively, and communicate complex matters in a logical manner

  • Scope out digital and eCommerce project operating plans according, define activities, time frames and project teams, highlighting milestones and deliverables
  • Discuss Digital and eCommerce project plans and updates with the Project Sponsor
  • Manage the budget and report on project successes, challenges, and work to resolve issues in a collaborative and solutions focused way
  • Provide monthly consolidation of information and MI, giving visibility to all stakeholders involved

Who we are looking for:

We are looking for experienced Project Managers that have a strong background in managing technical and complex projects in an FMCG environment. Candidates should have the following:

  • Degree or Master’s qualification 
  • Operate Excel to advanced level
  • Have experience in Google analytics, SAP Commerce Cloud & Elucid Order Management System.
  • Have accreditation in project management tools & methodologies (eg. Agile, Prince 2, Scrum, Jira)
  • Excellent communication and Influencing skills

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Requisition ID
Job function
Ressources Humaines & Amélioration organisationnelle
United Kingdom
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