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Global Sales Community Development Manager

Job Location: ​Luxembourg​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

For our Ferrero Luxembourg Headquarters we are looking for a Global Sales Community Development Manager to join the Sales Business Development (SBD) team. 
In your new role, you will be developing an industry leading global community of commercial professionals, including Group and Area SBD, and local Sales and Trade Marketing professionals of Ferrero (>5.000 HCs at global level, including the field force). 

Main tasks:
You will be defining the Global Community Management strategy & model rollout globally. With a high level of autonomy, you will be building up the Commercial Community from green field. You will map the Global Community members and define an effective interaction framework. Additionally, you will be in charge of organizing inclusive events with the aim to enhance the sense of belonging to the Global Commercial Community.  
You will be ensuring an effective communication of SBD guidelines to the Global Community and act as a SBD digital ambassador.
In addition, you will becoordinating SBD competencies and channel specific boards / events, enhancing networking, knowledge and best practice sharing among the participants.
With the support of IT, you will be selecting the digital tools needed for an effective Community Management.

Who we are looking for:


  • Previous experience of at least 6 years in sales and/or trade management field;
  • Relevant academic background (Bachelors, Masters, MBA or related);
  • Excellent communication skills, ability to deal with various stakeholders, at different levels (HR, IT, Sales, etc);
  • Creative mindset and agility;
  • Project management skills;
  • Knowledge of digital communication tools (e.g. Yammer);
  • Fluent in English, any other language is a plus.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

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